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Make sure the glass in the scanner bed is completely clean and free of dust.

Once the document mat is in place and before lowering the scanner lid to the glass, make sure the long black transparency guide along the upper edge of the glass has been removed so that the scanner lid is flat when it meets the scanner glass please give the transparency guide to a staff member. If the mat is not in place, ask a staff member for the document mat the staff member will place the mat in the lid of the scanner for you. Make sure the white reflective document mat is in place (no glass will be visible in the lid).

Gently lift the lid to the scanning bed.

Connect your external hard drive or other storage device to the computer using the USB slots.

Log on to the computer following the instructions under Getting Started!

Carefully grasp the white reflective document mat and place the tabs in the bottom edge of the lid.

Carefully replace the upper part of the document mat in the tabs in the top edge of the lid.

light is only needed on one side of photographs as their images are on a solid surface. To scan documents and photographs, you need to replace the white reflective document mat on the inside of the scanner lid. Instructions for replacing the white reflective document mat

Lower the mat slightly toward the scanner bed to free the tabs holding the mat at its top edge.

Carefully grasp the white reflective document mat by its top edge then slide it upward to free its bottom edge.

The transparency unit is used to scan slides and negatives light is needed on both sides of the film to be able to see and scan their images. Please allow staff to take care of this procedure for you!īefore scanning slides or negatives, we need to remove the white reflective document mat from the inside of the scanner lid. Instructions for Using the Transparency Unit

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The software will remove dust and scratches that might be on your images. In Photo Mode under Advanced Settings, choose Dust Removal.

There is another option for 'cleaning' your images.

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You can wear protective cotton gloves to keep fingerprints and the oils in your skin from harming your materials.Also, dust transferred to the glass will appear on scanned images. Do not use the same cloths on the scanner glass that are used on your materials the glass can easily be scratched by debris. Use a dry cloth on your images gently wipe them prior to loading them on the scanner glass. We have provided lint free cloths that can be used to clean your photographs, slides and negatives.Do not use compressed air on the glass as the air could jam debris under the scanner glass.Remove any paper clips, staples or any other objects before placing your documents on the scanner bed these items could scratch the glass which will mar all future scans.If you bring your own supplies, n everspray the cleaner directly on the glass moisture may get under the glass. If you find that the scanner glass has a smudge or looks dusty and it needs to be cleaned, staff can clean the scanner glass for you.Staff will clean the scanner glass and other surfaces regularly.The guides need to have fully functioning parts to hold your strips of negatives flat so that the images can be read by the scanner.

Unfortunately, the same cannot be said for the film guides for negatives.Just don't forget and upend the guide by mistake or your slides will fall out! If, as time goes by, the little tabs in fhe film guides for slides are broken off, the guides can still be used as individual slides will sit neatly in place.

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Using the film guides for slides or negatives these can easily crack if mishandled.

Please ask for assistance if you need help with:

Replace the document mat to use the scanner for photographs or documents.

Remove the document mat to expose the transparency unit for scanning slides or negatives.

Some parts of the scanner can be quite delicate. In an effort to keep our Memory Depot equipment at its best, please follow these steps to care for our Epson 12000XL scanner.